RED Panda Thomas Lenz

Prompt shipping and expert packing

Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and many other top global carriers we are able to offer a variety of shipping options. Our warehouse staff will package all goods to our exacting requirements. Your items are carefully inspected and securely secured prior to shipment. We ship to thousands clients each day across multiple countries. This is a sign of our determination to becoming the largest online retailer on the planet. The distribution centers and warehouses distribution are located in Europe and the USA.

Note: Orders that contain more than one item will be assigned a distinct processing time depending on the specific product.

Prior to shipment Our team will conduct an exhaustive inspection of the products you have ordered. The majority of orders are shipped within 48 hours. The delivery time should be between 3-7 days.

Returns

The inventory is always changing and we do not fully manage it because of the fact that many parties are involved, including our warehouse and factory. Stocks can be changed at any moment. You may not receive your purchase after the order has been made.

The policy is for 30 days. We are unable to exchange or refund your order when it's been 30 days from the date of purchase.

To be eligible for a refund your product must be unopened and in the same state as you received it. The item must be in the original packaging.